Delivery & Collection

We Deliver Across
Greater London

Every order is hand-packed and delivered with care. Find your delivery zone, choose a time slot, and let us bring the celebration to your door.

Delivery Areas & Charges

Zone 1 — Central London

£3.95

Westminster, City of London, Kensington, Chelsea, Mayfair, Marylebone, Soho, Covent Garden

2–4 hrs same day / next day

Zone 2 — Inner London

£5.95

Notting Hill, Islington, Hackney, Shoreditch, Brixton, Clapham, Battersea, Fulham, Hammersmith, Camden

3–5 hrs same day / next day

Zone 3 — Outer London

£7.95

Ealing, Wimbledon, Croydon, Lewisham, Greenwich, Walthamstow, Tottenham, Enfield, Kingston, Richmond

Next day only

Zone 4 — Greater London Borders

£9.95

Bromley, Sutton, Harrow, Barnet, Romford, Ilford, Dartford (select postcodes)

Next day only — confirm at checkout

Free delivery on all orders over £75 within Zones 1 & 2. Nationwide delivery is available for wedding and tiered cakes — contact us to arrange.

Delivery Time Slots

8:00 am – 11:00 am

Morning

Popular for office deliveries

11:00 am – 2:00 pm

Midday

Ideal for lunch celebrations

2:00 pm – 5:00 pm

Afternoon

Most popular slot

5:00 pm – 8:00 pm

Evening

Perfect for after-work surprises

Time slots are selected at checkout. Availability varies by date — book early for weekends and bank holidays.

Same-Day Order Cut-Off

Standard Orders

10:00 am

Place your order before 10 am for same-day delivery within Zones 1 & 2 (subject to availability).

Custom & Celebration Cakes

48 hrs notice

Custom cakes require a minimum of 48 hours' notice. Wedding cakes require at least 3 weeks.

Same-day delivery is available Monday–Saturday only. Orders placed on Sunday are delivered the following Monday. During peak periods (Christmas, Valentine's Day, Mother's Day) cut-off times may be earlier — check the banner on our homepage for live updates.

Click & Collect

Our Patisserie

12 Portobello Mews, Notting Hill,
London W11 2DY

Mon–Fri: 8:00 am – 6:00 pm

Saturday: 8:00 am – 5:00 pm

Sunday: Closed

How Collection Works

1

Select "Collection" at checkout — no delivery charge applies.

2

Choose your preferred collection date and time window.

3

You'll receive a confirmation email when your order is ready.

4

Bring your order number or confirmation email when you collect.

5

Orders held for up to 24 hours after your chosen slot.

If You're Not Home

We call ahead

Our driver will call the number on your order 15–20 minutes before arrival.

Safe place or neighbour

If you've specified a safe place or trusted neighbour at checkout, we'll leave it there and send a photo confirmation.

One free re-delivery

If no one is available and no safe place was specified, we'll attempt re-delivery the next available day at no extra charge.

Second failed attempt

A second failed delivery incurs a £5.95 re-delivery fee. Perishable items cannot be held beyond 24 hours.

Refund & Cancellation Policy

More than 7 days before delivery

Full refund

3–7 days before delivery

50% refund (ingredients & prep costs)

Less than 3 days before delivery

No refund — order may be rescheduled once

Custom / wedding cakes

Deposit non-refundable; balance refunded if cancelled 14+ days out

Refunds are processed within 5–7 business days to your original payment method. To cancel or amend an order, please contact us or call +44 (0)20 7123 4567 as soon as possible.

Ready to Order?

Browse our full range and choose your delivery slot at checkout.